Category: 2nd Line
![](https://www.orca.co.uk/wp-content/uploads/2023/09/Headset-570x350-1.png)
Departments in the Spotlight – 2nd Line – Tom Mullins
Can you start by telling us a bit about yourself? My name is Tom, I’ve worked at Orca for two and a half years, and my job title is Senior Service Desk Analyst, working within the 2nd Line team....