No matter what stage you are at in your career, whether you have recently gained IT skills and want to put them into practice, or whether you are an established professional, a career with Orca will be rewarding and enjoyable.

Working at Orca

No matter what stage you are at in your career, whether you have recently gained IT skills and want to put them into practice, or whether you are an established professional,  a career with Orca will be rewarding and enjoyable. We provide a professional yet fun working environment where our team can develop their careers and expand into new horizons.

At Orca, we pride ourselves on our company culture and colleague engagement. We believe that our outstanding customer satisfaction scores can be credited to employee motivation and satisfaction and we make sure that our team enjoy their work and feel a sense of involvement and ownership. We offer an excellent working environment, with training and guidance to ensure you develop a career path that matches your personal goals and talents. Our structured career development programme offers opportunities to enhance your skills and develop your experience, working with a wide range of clients. We have created a strong team spirit that extends to social activities, with regular events for colleagues to participate in.

If you would like to join our team, check our vacancies or send in your CV to hr@orca.co.uk

Vacancies:

HWT are not currently hiring for any active vacancies. Please check back at a later date for new opportunities.

IT MSP Technical Lead

As a competent technical lead, you will be able to provide IT consultancy services to the full range of Orca clients.

In particular, your primary focus will be on working with Orca’s technical support teams to provide technical leadership and advice, as well as managing and maintaining Orca and client systems and deputising for the technical director where necessary.

You will effectively support clients and colleagues as requested in a timely manner in line with the client’s support contracts.

You will also have responsibility for your specialism area; escalations, process improvement, documentation and training for Orca’s PaaS infrastructure.

 

Salary:
£40,000 – £80,000

Apply here
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IT Infrastructure Specialist

Orca are looking for a talented IT Infrastructure Specialist to join the technical support department of an expanding and fast-paced IT MSP. Working from a modern, open-plan office; expect an exciting and varied role delivering day to day Infrastructure escalations and projects. We offer strong progression opportunities for the candidate willing to go the extra mile.

Joining as an Infrastructure Specialist your focus areas will be on the implementation, migration, training, development (of internal Orca processes) and maintenance/upgrades of both the hardware and software that makes up Orca’s PaaS offering.

Salary:
£34,000 to £43,000

Apply here
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Customer Success Manager / Account Manager

Orca are looking for a talented Customer Success Manager / Account Manager to join our expanding and fast-paced IT MSP. Working from a modern, open-plan office; expect an exciting and varied role, you will monitor, respond to and actively engage with all aspects of client account management for your assigned clients. We offer strong progression opportunities for the candidate willing to go the extra mile.

Joining as a Customer Success Manager / Account Manager you will be able to co-ordinate internal resource and vendors for the flawless execution of key client projects. Responsibilities include helping to deliver every project on time, within budget and scope. This role includes a full range of account management activities including but not limited to, key account management meetings, service desk liaison and major incident management. ​

Salary:
£30,000 – £45,000

Apply here
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Telemarketing Executive

Orca are looking for a talented Telemarketing Executive to join their expanding Sales and Marketing Team in our IT MSP team. Working from a modern, open plan office; expect an exciting and varied  role supporting new business development.

As the Telemarketing Executive, you will coordinate and contribute to business development activity. This includes researching, calling and building relationships with potential clients, as well as  supporting the wider Sales and Marketing team as and when required.

Salary:
£20,000 – £30,000 basic salary, up to £40k OTE

Apply here
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IT Consultant

Orca are looking for a talented IT Support consultant to join the technical support department of an expanding and fast-paced IT MSP. Working from a modern, open-plan office; expect an exciting and varied role delivering day to day IT Support and projects for our wide client base. We offer strong progression opportunities for the candidate willing to go the extra mile.

Joining as an IT Support team member you will be involved in driving the customer experience. Whether you are finding solutions to technical problems; managing an incident; completing a project; capturing client requirements or keeping up-to-date with industry trends, you will play a vital role ensuring the delivery of great customer service.

Salary:
£20,000 – £31,500

Apply here
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Customer Service Advisor (Service Desk Administrator)

Orca are looking for a talented Customer Service Advisor to join an expanding and fast-paced IT MSP. Working from a modern, open plan office; expect an exciting and varied role delivering day to day customer service and support for our wide client base. We offer strong progression opportunities for the candidate willing to go the extra mile.

Joining as a Customer Service team member you will be involved in driving the customer experience, playing a vital role ensuring the delivery of great customer service.

You will provide fast and intelligent telephone triage and call prioritisation, accurately directing calls to the appropriate team. You will follow defined service procedures and processes to action various client requests.

Salary:
£19,500 to £22,500

Apply here
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Junior Project Manager

Orca are looking for a talented Junior Project Manager to join the IT support department of our expanding and fast-paced IT MSP. Working from a modern, open-plan office; expect an exciting and varied role delivering day to day IT Projects for our wide client base. We offer strong progression opportunities for the candidate willing to go the extra mile.

Joining as a Junior project Manager you will be able to co-ordinate internal resource and vendors for the flawless execution of key client projects. Responsibilities include helping to deliver every project on time, within budget and scope

Salary:
£20,500 – £30,750

Apply here
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Project Coordinator

Orca are looking for a talented Project Coordinator to join the operational project team of our expanding and fast-paced IT MSP. Working from a modern, open-plan office, expect an exciting and varied role co-ordinating internal resource and vendors for the flawless execution of key client projects.

Responsibilities include helping to deliver every project on time, within budget and scope. You will have a background in business skills, management, budgeting and analysis.

We offer strong progression opportunities for the candidate willing to go the extra mile.

Salary:
£20,500 to £30,750

Apply here
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Business Development Roles

Orca are currently looking for a range of Business Development Roles to join their expanding IT MSP Sales and Marketing team. Working from a modern, open plan office; expect an exciting and varied role managing new business development.

As a member of the Business Development team, you will contribute to a full range of business development activity. This includes managing/contributing to the full sales cycle process, and developing new business sales strategies. You will research, call and build relationships with potential clients, as well as proposal creation and presentation.

Salary: uncapped OTE

Apply here
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Marketing Manager

HW Technology are looking for a talented Marketing Manager to join their expanding IT MSP team.

An exciting and varied role developing and implementing all aspects of the marketing plan, supporting account managers with marketing and client management processes. You will be able to develop targeted marketing campaigns and relevant content, as well as positive PR, to help promote the organisations brand.

Salary: £31,600 – £42,900

Apply here
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Finance/Accounts Manager

HW Technology are looking for a talented Accounts / Finance Manager to join their expanding IT MSP team. Working from a modern, open plan office; you will enjoy a varied role applying your technical skills in day-to-day accounting. Whilst also being involved in monthly, quarterly and annual processes ranging from raising invoices to liaising with clients on invoicing queries and client account management.

As the Accounts / Finance Manager, you will support the accounts team with their daily processes. You will follow defined procedures and processes to action various requests. You will actively review such procedures regularly and make recommendations to the financial director on matters of efficiency and accuracy.

 

Salary: £30.000 – £35,000

Apply here
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Business Development Manager

HW Technology are looking for a talented Business Development Manager to join their expanding IT MSP team. Working from a modern, open-plan office; expect an exciting and varied role managing new business development.

As the Business Development Manager, you will coordinate and contribute to a full range of business development activity. This includes managing the full sales cycle process, and developing new business sales strategies.

You will research, call and build relationships with potential clients, as well as proposal creation and presentation.

You will ideally have an IT MSP background and be an enthusiastic B2B-focused BDM who has experience in a relevant service-based B2B environment, with appropriate knowledge of modern sales techniques and tactics.

Salary:
£35,000 to £45,000

Apply here
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We are not using recruitment agencies for these roles.

We do not pay agency fees where speculative and unsolicited CVs are submitted to Orca by any means. For any CVs which are submitted without instruction from the Orca recruitment team, Orca reserves the right to contact and work directly with these candidates without payment of any agency.

Technology you can count on

Get in touch online or give us a call on 0345 504 8989