Ransomware attack? Expert help to recover fast

A ransomware attack is devastating. Your files are locked, your systems are down, and your business is at risk. In this situation every second counts, but its important not to panic. Your actions now will determine how quickly and effectively you can recover.

We’ve created this page to guide you through the critical steps to take after a ransomware attack. Follow the instructions below, and remember, you don’t have to face this alone. Our team of experts are here to help.


What you need to know

If you’ve been attacked, here are the most important things to keep in mind:

Speed is critical: When ransomware strikes, the speed of your response is crucial to limit damage and recover your systems.

Recovery is possible: It’s important to recognise that recovery is achievable with the right support. Many businesses have successfully restored their systems and data without paying the ransom.

Professional help can be the difference: Now is not the time to take a chance. If you feel like you can trust your provider, reach out to them. If not, contact us today on 0345 504 8989.

Ransomware solution

What now?

Your actions right now can make all the difference. Here’s how to respond effectively:

Isolate the problem: Disconnect affected devices from the network immediately. This helps prevent the ransomware from spreading to other systems.

Gather evidence: Save ransom messages, error codes, and logs. This information will help experts assess the attack and identify the best course of action.

Notify your team: Inform key staff about the attack to avoid accidental actions that could worsen the situation. Limit access to infected systems.

Contact us today: With our experience in ransomware recovery, we’ll work with you to contain the attack, recover your data, and secure your systems against future threats.

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What not to do

In the midst of panic following a ransomware attack, it’s easy to make mistakes that’ll worsen the situation. Here’s what not to do.

Don’t pay the ransom: Paying the ransom may feel like a quick fix, although there’s still no guarantee you’ll retrieve your data.

DIY fixes: Troubleshooting the ransom yourself can cause further damage. Not only this, but you’re wasting valuable time where you could be informing your IT provider, who’re better equipped to deal with the incident.

Don’t delay: Time is of the essence. The longer the ransomware lingers, the more it spreads and the harder it becomes to recover your systems. Act now.

Ransomware

Been Ransomwared? Contact us today.

Every moment matters. Click here to connect with our specialists and start your recovery today.

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Why Orca?

When ransomware strikes, choosing the right partner for recovery can make all the difference. At Orca, we’re trusted ransomware recovery specialists who combine technical expertise with industry-leading certifications to help businesses recover quickly and securely.

Proven Expertise in Ransomware Recovery

As one of the UK’s leading managed service providers (MSPs), we’ve helped countless businesses recover from ransomware attacks. Whether it’s encrypted data or locked systems, our tailored ransomware recovery strategies are designed to restore your operations with minimal downtime.

Certified and Trusted Professionals

We are ISO 27001:2022 certified, ensuring your business data is managed with the highest level of security. Our team stays ahead of the latest ransomware threats, giving you peace of mind that your recovery is in expert hands.

Rapid Response

Ransomware can strike at any time, which is why we’re available to provide out of hours support. From containment to full system restoration, our rapid response team works around the clock to minimise disruption to your business.

Proactive Solutions to Prevent Future Attacks

Ransomware recovery is only the beginning. We implement advanced cybersecurity measures, such as real-time monitoring, endpoint protection, and secure backup solutions, to ensure your business is better prepared for the future.

Recognised as One of the UK’s Leading MSPs

Our track record speaks for itself. Businesses across the UK trust Orca for ransomware recovery, IT security services, and ongoing managed IT support.


Been Ransomwared? We're here to help.

Time is critical in a ransomware attack. Click here to contact one of our experts now.

The UK's #1 MSP

Did you know we're ranked by Clutch as one of the UK's leading MSPs? Click here to read more directly from our clients.

Related content

Been Ransomwared? Contact us today.

Every moment matters. Click here to connect with our specialists and start your recovery today.

Contact Orca