FAQs: Common Questions About MSP Attacks
How can I tell if my data was compromised?
It can be difficult to determine if your data has been accessed or stolen, especially if your MSP is not providing detailed updates. In many cases, signs of a compromise are not immediately visible.
To get a definitive answer, consider engaging another MSP or a cyber security specialist. They can perform a forensic analysis of your systems to assess whether any data has been compromised. This includes examining logs, identifying potential breaches, and pinpointing any vulnerabilities exploited during the attack.
What happens if my MSP can’t recover?
If your MSP is unable to resume operations or adequately secure your systems, you may need to act quickly to protect your business. Start by engaging a trusted third-party provider or specialist to assess your current situation, contain any threats, and stabilise your IT environment.
At Orca, we can assist in transitioning your IT systems to a more secure and reliable provider. This includes evaluating your existing infrastructure, safeguarding critical data, and ensuring minimal disruption during the transition. Our team will help you rebuild confidence in your IT operations with stronger security measures in place.
Should I switch to a new MSP?
If the trust is broken or their security practices no longer meet your expectations, it may be time to consider alternatives. Look for MSPs with proven expertise in cyber security, a track record of swift incident response, and certifications like ISO 27001 to ensure your systems are in safe hands.
At Orca, we pride ourselves on helping businesses transition smoothly while providing advanced security measures to protect your operations long-term.
Need help now? Contact Orca today for expert advice and fast recovery solutions tailored to your business.