IT Support North West

Our comprehensive business IT support services cover the North West, including Manchester, Liverpool, Preston, Cumbria and other areas. We prioritise preventative maintenance to ensure maximum system uptime and reliability.

Our goal is to provide quick and efficient first-time fixes, followed by thorough review and analysis to prevent future issues.


Our business IT Support services cover the North West, including Manchester, Liverpool, Preston, Lancaster and other areas.

Above all, we deliver preventative maintenance to maximise system uptime and reliability. We always aim for a first-time fix and will resolve your IT issues quickly and efficiently. We then follow up by review and analysis to prevent a recurrence.

Typical IT support services in the North West include:

  • IT support hours from 8:00 am – 5:30 pm.
  • Updates completed outside of our core working hours.
  • Full IT support covering all infrastructure, devices and users.
  • Regular service review meetings to assess technology trends and current solutions.
  • Automated network and server monitoring.
  • Development of custom processes for user management.
  • Documentation of all IT systems and services.
  • Ongoing email support and backup.
  • Disaster recovery planning and implementation.

Additionally, there are extra services that can be added to your local IT service should you need them. These include extended IT support hours, email signature management, multi-factor authentication, anti-virus and backups just to name a few.

We also offer Hosted Desktop, Cloud Services and Cyber Security, so if you’re based in the North West please don’t hesitate to contact us on 0345 504 8989.

 


Why Orca?

We’re a UK-based MSP with over 25 years experience in offering an extensive range of IT support services. At Orca, we pride ourselves on forming genuine partnerships with our clients, providing a proactive and personalised service that meets your needs.

If you’re an ambitious business seeking an MSP that truly values and supports you through technology, look no further. We pride ourselves on forming long-term partnerships with our clients and offering a proactive service that drives your businesses success.

Our unwavering commitment to our clients has earned us recognition as the UK’s leading Managed Service Provider, as verified by the independent B2B review site Clutch, proving that when partnering with us, you’re partnering with a high-quality provider.

Contact us today!

Have a question about any of our services? Get in touch today.

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